Tag Archives: people

False sense of entitlement: Case study #1

Three out of four days I work here I’m miserable and I’m ready to walk off the job. It’s not the job (wait, yes it is) but it’s also the people.

 

These people think they live on another planet, and they’re just visiting. These people have such a ridiculous sense of entitlement. I want to kick them in the balls/box and throw them down an elevator shaft.

Example:
I deliver an order to a guy (a bacon cheeseburger blah.) He opens the door. He’s wearing a red and black velvet houndstooth jacket, purple deep v t-shirt, white jeans and purple high top sneakers, topped off with a Hall and Oates style faux hawk /mullet. The combination of colors, style and grooming choices are horrendous. Bad hair, bad fashion, and bad music can literally cripple me at times.

I rush in, ‘Where would you like this sir?’
‘You don’t have to call me sir. I’m younger then you are. Wait, sorry man. Are we ok?’
‘Yeah, whatever.’ I put the tray down on the table.
‘So I got a big room. Spacious. Is this normally a room they give to a cripple or handicap? Ha ha ha.’
I grin. I wanted to say ‘if the shoe fits.’ But I knew better.
‘Sorry man I’m from New York I’m not really about PC you know, politically correct.’
Fucking dork.
‘Yeah haha,’ I force a laugh. Which by the way is one of the most painful things you can do to yourself, forcing a laugh is like forcing tears. It’s bullshit and ultimately doesn’t do anybody any good.
The New York I’m from, or the Los Angeles I’ve experienced this guy would have his ass beaten within an inch of his life.

-BY THE WAY (RANT TIME)

Being from New York meant something years ago. First of all ”I’m sorry I’m from New York.” Real New Yorker’s would never apologize for where they’re from! Period! And that’s a good thing! Old New York, FUCK YEAH!
It was ruff tough and violent. I left in the 90’s. It had a Great low brow artistic edge, Haring and Basquiat reigning supreme. Hip-hop like you still haven’t heard in ages. More political hip hop shit, not this hip hop hair band – youtube shallow ass shit. Alphabet city was the dope capital of the east side. The bucket lowers, you get the dope, crack viles littered the gutters I was smokin’ and kicking them all the way down the fucking sewer. You didn’t even need to say you were from New York. People fucking knew they felt it coming off of you.

 

Back to the current assholery-

 So I put the order down on the table.
‘Where you from man.’
‘A lot of different places,’ I answer darkly. He grabs the bill and backs away slowly,
‘Hey man, I’m really sorry if I offended you in any way.
The tip is included right?’
‘You didn’t offend me in any way and yes the tip is included. Says it right on the bill.’
‘Okay, I just want to make sure you’re getting taken care of.’
‘Oh yeah, I’m getting taken care of. That 20% there on that cheeseburger is about nine dollars, it goes into a pool, and gets split between six of us.’
We stood looking at each other for a moment he looked very scared he walked over to the desk and grabbed his wallet pulled out a $20 bill gave it to me and said ‘Hey man once again I’m sorry if I offended you in any way, here bro.’ I walked out and said nothing. I didn’t have too, I punked his ass without saying a word. That’s New York. That’s L.A. That’s being real.

 

AWARD SEASON PT. 2

TBT ONE OF MY MANY SHITTY JOBS…

Rated R: For retardation, redundancy, rudeness, & rhetoric.

Let’s start off with the ‘glam squad,’ and the assistants to the ‘stars.’  These are people whose self-importance reigns supreme. They possess entitlement that depends on the proximity of the celebrity they’re sucking the ass of.

J-Lo’s people first; extremely dismissive, totally cheap.  They’ve been ordering all day and night and never tip, and are surly, contemptuous and angry. But most of Hollywood is just wolves in hipster clothing anyway.

Knock knock, ‘room service’

I get in the suite and they’re ordering me around all servant style.

First an agro pierced Chubby girl: ‘Um, yeah, hi or whatever, just quickly push the cart over there.’ She’s wearing skintight jeans and a sweater that shows every roll.

Me: ‘Ok’ I say, handing her the bill. Pushing the cart as slowly as possible.

Agro: ‘Ok so we’re gonna need all this other shit out of here, like yesterday!’ She says this while sweeping her hand on the air then points to a HUGE conference table that’s loaded with dirty plates, glasses, Perrier bottles, Fiji Bottles, et al. More than will fit on two or three carts. There are small flies and gnats en masse around the buffet. I have no cart or any way to remove all of it. (By the way delivering & clearing the room is usually a no-no, but this hotel is so incredibly fucking cheap they expect you to do all of that, two guys for eight floors.)

‘I’ll have to go get some carts for this.’

She says, ‘Oh my god! Can we call somebody and get those up here immediately!? We need this all CLEARED OUT!’

Now I’m fucking annoyed, ‘Nope. I have to go down and get them, give me 10 or 20 minutes and I’ll be right back.’

‘Oh my god! Okay, whatever!’

I left. I never returned to that room again. 

Let somebody else do it.

-At three o’clock we get a rush order for champagne and hors-d’oeuvres. A fancy word for quesadillas, deep-fried rock shrimp, chicken wings, and other less than big word worthy greasy goodness…and cheap champagne (Sharfenberger? Wtf is that?) I Rush the order up to the room, woman answers in what looks like a Met ball gown. The room is filled with people dressed to the nines, ‘Wow you all going to the Academy Awards?’

A couple of people laugh, and I here scoffing.

‘No love,’ she says. Gross. Please don’t call me love. Ever. 

‘Oh.’ I say.

‘We’re having a little Oscar gathering. Um, it’s a little more than just a party.’

‘Oh.’ I say. I hand her the bill. It’s 450.00 for a spread of garbage that you could have bought at a low-end grocery store and made yourself for about $114.00. She doesn’t tip. Of course, she doesn’t. None of these people do.

I’m drained from the sycophantic non-stop star fucking and the very idea that awards should be given for art. Especially ‘based on’ bullshit movies that are revisionist history. (I.e. American Sniper fuck that movie).

The orders keep coming, I continue my night and become a completely disinterested, disenfranchised, disassociated shell of a man. I think of moving to a third world country, and helping lepers or hair lipped children. Somewhere else, something else, somewhere, anywhere, but here. 

 

ROOM SERVICE DURING AWARD SEASON

Well, it’s here, that self-congratulatory jerk-off fest and ass kissing extravaganza!

Film, music, and television award shows! Look I’m not trying to hate, I enjoy one or two shows here and there. But Jesus Christ it’s nonstop in this town! I would love if they gave an award for ‘biggest douche bag, biggest asshole, the biggest pain in the ass to work with, biggest ass, biggest man boobs…’

I don’t know, maybe if we get a little more creative, and a little more self-deprecatory maybe the general public wouldn’t take actors and celebrities so seriously. They seem to look at them as these monumental, incredibly important, amazing people. What’s worse though are the sycophants & minions that blog and report on said celebritards. And a lot of those people stay right here in the hotel. These are the flies buzzing around the secondary shit that is Hollywood. Based on the delusion that there’s any glamour in Hollywood, entertainment reporters would be the very lowest on that wrung. How do I know? Because I worked for an entertainment magazine (STAR) long enough to see what a load of stupid fucking tripe all that information and news is. But hey, I grew up in this town so I’m probably a little jaded.

Ok on with it.

Golden Globes Night.
I get a big order $860.00 rm. 412, knock knock.
‘Room service.’ The TV is LOUD; I hear audience laughter as well as heavy room chatter. A lot is going on in there. I sense douchery; I hope I’m wrong.
‘What? what? Who is that? Why are you bothering us! Come back later.’

I knock again and scream loudly over the noise, ‘ROOM SERVICE!’
‘Yes, Yes. Okay. Hold on.’ The door opens a Perez Hilton looking guy gives me a dismissive wave in. Fat dude in purple skinny jeans and deep v-neck with a wolf’s head print. I’m annoyed, right off the bat. Why do I have to be visually offended by your bad taste in fashion and your lack of physical exercise? I hate everything.

I go in, 10 or 12 people are huddled on a couch looking up at a wall mounted plasma screen. They’re consumed.
They’re desperate for a fix. They speak as if they know the celebrities intimately and personally. Using first names, or shortening the name or making child like names of the nominees.
‘Oh my god Patty (Patricia Arquette) is hot!’
‘Well Meryl is like that…’
‘Bobby D was up for that.’
‘And Well George (Clooney I suppose) is so blah blah…’
I’m totally ignored, and someone says ‘pause it.’ The poor man’s Perez replies, ‘Don’t you fucking dare, I need to see this in real time! Ok come in. Quickly please.’ At that point I move even slower. ‘Where would you like…’ I say slowly.
‘Oh god, just over there. Where ever.’

Then a chubby girl in skintight everything. ‘No no not there! Just leave it. Right by the window.’ She gets up with a grunt. ‘Nyuuhh, oh my this looks fan fucking tastic!’ Another rude chubby wubby on the Couch yells, ‘eat my quesadilla bitches and just see what fucking happens!’
‘Oh shut up Gavin!’ I back up towards the door, now I really want to get out of here. I feel my soul being sucked out of every orifice. The depth of this crowd resembles a dried out birdbath.

I leave the room. I look in the book, of course there’s no extra tip or gratuity. ‘Oh God you cheap assholes,’ I say under my breath as I round a corner. I bump into a bellman that’s bringing someone’s luggage to the lobby. ‘Yeah man,’ he says ‘this is the cheapest fucking crowd of the year prepare yourself.’ The next room, 516. Just tea. Small order smaller auto gratuity. I knock,
Room service before I can even finish the sentence a girl whips open the door,
‘Finally.’ she says. The room’s packed with wardrobe racks, and suitcases, and boxes, and shoes and high-end designer shopping bags, jewelry strewn all over the tables. I manage my way around the obstacle course of couture footwear and accessories. I give her the check.
‘Yes yes I’m here dressing and styling VIPs I’m sorry to be short, I just need things delivered very quickly.’
‘That’s nice.’ I say.
She grins at me.
I walk out.

Short & Sweet
The Grammys. In the great words of Chuck D of Public Enemy, ‘Who gives a fuck about a goddamn Grammy.’

More senseless awards for art. I will not be commenting on Kanye West, because I really don’t care. I haven’t heard the new Beck album either. I’ve never listened to music because it won an award. Seems like an Award just solidifies your self-worth as well as a future paycheck.
Most of the guests that I dealt with on Grammy night were too self obsessed to be dismissive or mean. Anybody that was of real importance was already at the show. At the end of any shift (regardless of the event that’s taking place) I usually laugh it off. And I realize that it’s not my career path and you wouldn’t get the entertainment of this lovely little blog, so I will be reporting more about this fantastic award season after the Academy Awards! And we’ll see you at the movies!

 

More Hotel Insanity

If you’re sick like just sniffly, well, the only reason why we care is that we don’t want to be around you. If you constantly verbalize your cold, flu, or allergies it’s really mundane and boring. Americans have some form of healthcare now! At this point in our current international climate, your little cold or allergies are whiny 1st world bullshit. No one truly gives a rats ass. And if they (the sick people enablers) cater and constantly kowtow to that shit, the little sickies are gonna’ leech on to that codependency and ride it into their golden years. I’ve seen it!

Anyway, so I deliver to a guy who orders quite frequently. This guy always has some story about his health. Mr. Harmon in 511. He has a different boy toy in the room every time I deliver an order. Most of them look like Santa Monica street hustlers. With their little backpacks and plastic bags of clothes and shit sitting on the couch.

Tonight’s delivery interaction;
I knock on the door. It opens, its dark, and smells like cheap stripper strawberry incense or oil.
‘How you doing Mr. Harmon?’
He’s about 6’2″ and really pale and bloated. He looks like Larry Bird’s estranged brother. And has an eerie fucking vibe to boot.
He throws his hands in the air theatrically.
‘Oh God, no Bueno! I think I caught a bad cold, Ramon is going to get me Theraflu.’ Ramon is grabbing his jacket and rushing out into the cold night.
‘I’m sure the concierge has it.’ I say.
‘No, Ramon loves to walk the streets. He’s been doing that for years.’ He turns on the light, I wish he hadn’t.

‘Listen I have this weird thing with my eyes, they keep going back-and-forth.’ He’s pointing at his eyes. ‘Have you ever had that?’ He’s moving his index finger back-and-forth between both eyes. I’m standing there watching this charade. Why oh why the fuck do I have to get a play-by-play of your present status Harmon? ‘We’ll have you?’ He asks again. ‘No Mr. Harmon. I’ve never had that.’
‘Hmm, yeah it’s a pretty unique thing. Well, the doctor gave me some promethazine, but I already took four Norco so I might not be good to mix them.’ Those were drugs that I used to use quite frequently, sick or not. ‘What would you do?’
Harmon asks. At this point, I’m in total ‘who gives a fuck’ mode. So I’m like, ‘Yeah go ahead and guzzle down the promethazine. You’ll get real drowsy and nod off, and then maybe your eyeballs will stop moving back-and-forth.’ He runs into the other room, ‘Hold on hold on,’ he says. Oh no, I just want to get the fuck out of here.

‘Mr. Harmon can you please sign the check?’
He comes running back with two small packages. ‘My housekeeper gave me these the other day. She gets them from some little bodega botanica place in East Los Angeles. They’re Mexican bath salts. Maybe these will help me.’
It’s probably not a good idea to drink the promethazine and then take the bath, right?’
‘Well unless never want to wake up.’ Which sounds like a great idea for either one of us at this point. ‘Ha ha ha. That’s funny.’ He signs and hands me back the bill. Well ‘pray for me by name!’ He says in a show tune like voice. I finally leave. I look in the checkbook, no tip. I feel like my spirit has been run over by a Stolen Cadillac Escalade.

Same night, two hours later. Simple order.
I’m delivering chamomile tea to a Mrs. Gordon, room 319. I’m taxed and tired.
I just want it to be over. Let this night be done. I knock.
‘Room service.’ No answer I lean in, I hear somebody scurrying around. I knock again. No answer, again I hear scurrying around. I knock louder. Still nothing.
‘ROOM SERVICE.’ Nothing. Jesus what the fuck. I kick the bottom of the door three times. ‘ROOM SERVICE!!’
‘Oh ok. Of course.’ I hear a droll voice say.

A frumpy depressed looking blonde 20 something opens the door. My intuition tells me another mundane, soul-sucking situation lies in my wake.
‘Just put the tray on the bed. Listen, I’m concerned. My sliding glass patio door won’t lock properly. Maybe you can take a look.’ I hand her the bill. She puts it down without signing it. That’s always a bad sign. I walk over to the door. It latches. No fuss no muss.
‘It’s fine ma’am.’ I walk towards the bill.

She looks over at the checkbook. ‘I finished a production job early, and I’m here for a couple of days. I’m so bored. What should I do? Don’t say the movies, Universal Studios or Disneyland. Those are stupid suggestions. I already got mad at the bellman for suggesting all that garbage.’ Her voice is high pitched like lee press on nails on a chalkboard, or metal patio furniture being pulled across concrete. I offer up museums, and exhibits, coffee houses, and quaint little hipster neighborhoods.

‘Boring. Boring.’ She says. ‘I need some action!’
‘Maybe go pick up an LA Weekly. You’ll find the back pages loaded with all kinds of activity.’
Her eyes lit up. ‘What are you talking about? Sex, S and M, sex clubs, prostitutes?’
That’s not what I’m talking about. God.’
I looked over at the bill, and made my way to the door. She signs it and is shaking her head.
‘I was talking about music venues, nightclubs, dance clubs. But hey, whatever.’ She growls at me and hands me the bill. I walk out. I’m done for the night. I’d rather fill catsup bottles or do some other form of side work then deal with these people. Just for tonight, I need to get my mojo back.

 

My days at the London Hotel were numbered. Essay #1

#2:00 AM London Hotel, West Hollywood.

I was walking the halls collecting trays, and picking up early morning orders left on doorknobs. As I made my way from floor to floor, I pondered all the decisions and wrong turns and I made in my life. Disastrous turns that led me up to my current position at 50 years old.

Sure, there were drug and alcohol incidents here and there, also some jail stints. There was also first-degree burglary, grand theft auto, possession of controlled substance as well as assault with a deadly weapons charges but all that was many years ago.

When I applied for this job, Jill Myers in human resources said The London was to do an intensive background check. Apparently, it wasn’t that intensive.

Truth be told, I lost all my hustle when I sobered up and I stopped doing hard drugs. Thank baby Christ I’m not permanently psychotic or paranoid. These thoughts were broken by a woman in a nightgown running and screaming coming down the hall straight towards me.

‘I left my key in my room, I left my key in my room! She looked distraught and flustered. At first, I thought she was dead on the reincarnation of Leona Helmsley, or the ghost of Leona Helmsley stuck in a Hell-like hotel purgatory.

Was it Leona? At 2 AM your mind really plays tricks with you. Think the Overlook Hotel but I’m way more passive Mr. Torrance.

‘Okay okay, ma’am. Ma’am, what is your name?’ This was the protocol. Simple enough.

‘What the hell does that have to do with it! Just let me into my room! That’s private information anyway!’ She seemed to be moving closer toward me. I started stepping backward.

‘Ma’am, I’m sorry I just can’t let anybody into any room without proper identification.’

Her eyes lit up, ‘Anybody, anybody? Into any room? I’m Sofia De Aragon and I’ve been staying at this hotel on and off since it was The Belage! How dare you!’

A door in front of us opened and a guest popped his head out. He took one look at Mrs. De Aragon and quickly went back to his room and shut the door.

‘That’s right! You mind your business!’ Sofia said as he bolted the door.

Suddenly I felt like a scolded eight-year-old. ‘Okay okay, I’m sorry. What room are you in? ‘Well that’s just it, I don’t know what room I’m in. They used to put the room numbers on the key, how the hell are you supposed to remember what goddamn room you’re in?’

‘Well, I guess we’ll have to call the front desk.’

She looked angry, ‘Well where is that god damn phone to even call them? We’re on the eighth floor! Do I have to run downstairs?’

I started moving towards the lobby of the eighth floor, I knew there was a phone there. I had to get away from this woman. I felt like she had stuck an invisible straw into my chest and was sucking the very last bit of life that was left in me. It had to stop. I picked up the phone. ‘Hi it’s Mike, In-room-dining attendant, I have a Mrs….’ I looked up at her, ‘Ma’am your name?’ She shook her head and whispered, ‘give me the phone, give me the phone.’

I attempted to walk away. Let them come up and let her into her room, or figure out what room she’s in. I just couldn’t do it anymore.

‘Hey where are you going? I’m in room 416 you need to let me in.’ We were both on the 8th floor. I don’t even know how she ended up on this floor. You need a room key to use the guest elevator to go from floor to floor. Which I don’t even have. And I was told under no circumstances were guest allowed to use the service elevator. I walked towards the phone called the front desk again. I hung up. Then I explained the situation to her and that she would have to wait here while somebody came up from the front desk.

She was flustered and upset ‘Why can’t you just let me in?’

‘Ma’am if you don’t have your room key we can’t get down the elevator to your floor, I don’t have access to that elevator with the key that I have.’ We both stood there looking at each other for a moment, but it felt like an eternity.

‘Well that’s absurd, what kind of bullshit operation are they running here?’ I walked away. She was saying things to me as I was walking away. They can fire me, they can discipline me, they can do whatever they want. Bottom line, I was not talking or looking at this woman for another fucking minute.

MY DAYS WERE NUMBERED AT TECHNICOLOR – CIRCA 1994

It’s physiologically staggering how much I detest most of the employees here.

One big dysfunctional family.

Alcoholics, gamblers, drug addicts sex addicts these are obvious. 

I’m sure there are also plenty of wife beaters, masters of molestation, pedophiles and judging by where some of these hicks live—bestiality. 

I hang in because the money is good. Bad move. Bad idea.

That rationale, that saying, “Well, at least the money is good…” America.

The phrase that pays. The Lie. The justification of lost passion, of the soul’s complacency, the collapse into a false sense of security and an even more false sense of self.

Speaking of delusion, working here does give me the delusional sense of being an intellectual… because the intelligentsia is so stiflingly low.

One of the bosses told me that he would “break both my fucking arms and legs” if I pressed a power button on a broken machine.

HE LOOKS EXACTLY LIKE COSMO SPACELY FROM THE JETSONS.

Not the least bit intimidated, I glared at the diminutive little man and I laughed. I could crush his windpipe in one fell swoop. I already had it telegraphed in my head.

 The money is good. But how far does that ever take me?

When your soul and spirit is broken, waded up like a Milky Way wrapper, and thrown to a needy corporate dungeon of chemical death, it makes you wonder, what the fuck am I doing here? Or anywhere?

Everyone in the Positive Developing department has a glazed look and is stupefied from watching monitors of the same 35 mm film going backward on a high-speed developing machine at 500 frames a minute for 12-hour shifts. This was the process of film, before digital.

Most people here break the monotony by drinking, gambling, doing drugs into oblivious states of delusional ultra temporary contentment. 

Or… they eat and eat and eat…to fill the senseless void of an unaccomplished, and molested life. 

Me: I’m terrifyingly sober. Dry as Death Valley in July. 

I read, write, exercise and get laid if I’m lucky. Sometimes I obsess on all the above that I can’t do—gamble, drugs, drink. Wait, murder? 

Even though this freedom sucks it’s better than jail, (more morbidly senseless justification for staying stuck in this chemical hell with toxic people).

There really is no glamour in Hollywood.

But based on the that there is, well this would be the least glamorous of film industry jobs. 

No fucking doubt.

My worth in the eyes of management is contingent on just how many hours of overtime I’m willing to work, but I have a modicum of self-esteem, self-care, and self-worth so I frequently refuse the OT request. 

So in their eyes, I’m a worthless piece of liberal shit and I have even been told so.

And (again) it’s rammed into my consciousness that Hollywood is filled with wolves parading around in liberal wardrobe.

The job, this existence, It’s an amazing concept that a job could be somebody’s whole life, somebody’s identity. 

More Americana that’s as shallow as a bird bath. Like a Junkie math equation. Good paying job = good life

The job collapses.  They collapse.

These gears here are oiled so well that word of layoff, fiber optics, digital anything that would threaten the weak foundation of their existence sends them scurrying in a panic, like roaches running from a homemade aerosol & Bic lighter flamethrower.

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Observations At The Gym

Never gets old.

The huge shirtless guy with cystic back acne and pink angel wings tattooed on his back. He is constantly told by staff to put his shirt back on, but then quickly removes it again to display “Winged Bacne.”

The emaciated girl with a tit job and ass implants that is so done up with foundation and mascara that she makes absolutely sure not to sweat at all.

The guy at the squat rack who grunts and screams like he’s getting ass raped or doing a deep knee bend on a 19 inch dildo.

The wanna’ be gangster dude who is buried in a hoodie and oversized sweats, occasionally peering out of his hoodie and mad doggin’ every one. Then goes back into his little hoodie cave for self involved enrichment.

The Lilly white granola eatin’ hippie girl with stinky dreadlocks, hairy armpits and a yoga mat, living in her little world of spiritual make-believe.

The ‘roided out guy that tries to intimidate everyone like we’re all on the yard, but then gets seriously put in check when he tries that stupid shit on me. TRUE STORY!

The hipster fellow who walks the treadmill in what looks like ‘Newsie” or “Steam Punk” turn of the century fashions.

The slack jaw, gamer / hunch back postured, body like a tube of toothpaste guy, who can barely bench press what looks like a 1/3rd of his own bodyweight.

The ‘roid red rosacea little queeny man who obsessively compulsively cleans up all the loose weights and dumb bells, while passively aggressively saying, “Ok. Are you done with that?”

The chubby gay Perez Hilton guy with the skin-tight deep v t-shirt and Dolphin style shorts, saying “GIRL” to his like-minded and similarly fashioned friends.

The rude guy/girl who sits on a machine texting or talking or doing who the fuck knows what on their cell phone while people (spineless people who don’t have the balls to say anything to these inconsiderate machine suckers) stand by sighing. By the way – I ask immediately ask if I can work  in. I ain’t there to watch you kibitzing on your (smart) Phone while I stand there with my dick in my hand.

The dude who uses community locker blow dryer on his nuts, for what seems like hours, in the locker room. The other guy that washes his clothes in the sink, then uses blow dryer on them. Then blow dryer  burns out, then never works again.

The trainer who has his clients doing the most awkward and bizarre exercises on equipment that is clearly used for a completely different purpose.

The high as fuck towel dude at the entrance of work out area that has extreme difficulty multi-tasking, i.e. validating parking tickets and checking memberships and passing out towels. This guy constantly being told by staff or gym members “Um, dude. Towel.”