Whether you’re at a job to make a career, or maybe you’re just there to make money while you’re trying to get your real passion or dreams off the ground, or if you’re some lucky asshole who has a trust fund, but the stipulation of said fund is that you work at least 30 hours a week to collect on it, such as a coworker, you want to get paid as much as you can.
In the food and beverage industry, you rely on tips and gratuities (above and beyond the shitty $9.00 an hour minimum wage) through providing courteous fast and friendly service. That being said, you do what you can to manipulate an extra tip whenever you can. BUT if the guest check already includes a 20% gratuity and you’re already getting a tip, ‘Tip baiting’ is a big fucking no-no. Management makes that very clear. It’s grounds for termination in some cases. BUT when you have to split that 20% with 6 other people in a 24 hour period (tip pool) it really doesn’t work out to 20%. It says this on the bill, yet people still ask, ‘is the tip included?’ Most hotel guests know this, but they ask to avoid tipping more. Therefore I tip bait and manipulate for more money through the most subtle (or outright) of gestures. Here are some examples;
‘Is the tip included?’ ‘Well, it depends on how you look at it. My personal tip isn’t on there. It gets split between me and 10 other of the staff.
(I always add more coworkers depending on my mood or how my night is going tip-wise. This works occasionally, and I haven’t been reported to management.
If I sense that the guest is drunk or high I will automatically say “no, unfortunately, the tip isn’t included.’ or, ‘I wish.’ 9 out of 10 times they tip. And tip well.
If a guest is foreign and has no clue how to read the bill, they sometimes ask me in broken English if the tip is included. I always say ‘No’ in that case. (Not my fault they can’t read English)
One foreign guest asked me, ‘Please, what is the proper amount for a tip, what percent?’ I said “Oh 30 to 40 percent, in some cases 50 percent, but please, it’s at your discretion. That was good for another 25%.
Then you have the people who are ready to tip you, they have the cash-out. Then they read that the tip is included and they say, ‘Oh it’s already included.’ and put the money in their purse/pocket. There is truly a special place in hell for these assholes.
I’ve also had another guest stand between me and the guest who is about to tip and says, ‘No need for that, the tip is included.’ These are ‘Tip Blockers’ The worst. Real douchebags.
A bellhop friend of mine likes to squeeze in a hard luck story On occasion while Taking luggage to and from the room. He says it’s usually good for a little bump. Another co-worker faked a speech impediment and he got a big cash tip. He suggested that I try that, or even limp like I have a bad leg or some other physical disability. If things don’t pick up around the holidays, I may just take his advice.